Policies

Booking & Rescheduling

Appointments are typically released on the last day of each month - Occasionally, last-minute availability may also appear.
A non-refundable deposit is required to secure your appointment (this value is dependant on the style).
The full address will be provided in your confirmation message once your booking is confirmed.
Refunds may be considered on a case-by-case basis.

Your deposit will be deducted from the final service price.
The remaining balance is due at the end of your appointment and can be paid via cash or Apple Pay.
Cash is preferred.

Late Policy

Clients are expected to arrive on time for their appointment.
If you arrive 30 minutes late or later, your appointment will be cancelled automatically, and your deposit will be forfeited. This is to ensure the schedule runs smoothly and to respect other clients’ appointment times.
If you anticipate being late, please contact the number provided on the website as soon as possible. Arrival times earlier than 20 minutes late may be accommodated at my discretion, but service time may be reduced.

Appointments may be rescheduled once, provided the new date is within one month of the original booking.
Rescheduling must be requested at least 48 hours before your scheduled appointment. Requests made after this time may result in loss of deposit.

Appointments can be cancelled up to 48 hours in advance.
Cancellations made within 48 hours of the appointment will result in the loss of deposit.

No plus ones are allowed.
Clients must be 18 years or older.
Hairstyle changes are permitted depending on circumstance, please message the contact number provided on the website at least 48 hours in advance.
The deposit will always be applied toward the final balance of the chosen style.
Braiding hair is included with all appointments.
Standard braiding length is waist-length.
Natural hair must be at least 3 inches long around the entire perimeter.
If your hair is shorter or you are unsure, please contact before booking to confirm suitability.

Proper hair preparation is essential for the best results. Please read the information below carefully before your appointment.

Tips

Please arrive with your hair fully detangled from root to tip.
Blow-drying is included in your service unless you request no heat.
If you request no heat, you must arrive with your hair already stretched (via banding, threading, braids, or twists).

Excessive shedding, matting, or tangling may result in an additional detangling fee or rescheduling.
Please inform me in advance if you have sensitive scalp, alopecia, or any scalp conditions.
If hair is not properly prepped, your appointment may be delayed, shortened, or cancelled.

Good hair preparation:

Thank you for your cooperation and for trusting me with your hair !